Customer Account Manager - WA Government
Core
Support a portfolio of WA Government clients with day-to-day fleet management needs, acting as a key point of contact for enquiries and coordinating vehicle requirements.
Role type
Customer Account Manager (Government sector)
Builds
Fleet management services for WA Government clients
Domain
Fleet management / Government services
Deliverable
client delivery
Required skills
client relationship building, enquiry response, vehicle quote and order coordination, internal team and supplier collaboration, client reporting interpretation, account record management, action follow-up, problem solving, Microsoft Office proficiency
Preferred skills
fleet management experience, automotive leasing experience
Responsibilities
Build positive working relationships with clients, respond to client enquiries, coordinate vehicle quotes and orders, work with internal teams and suppliers, help clients understand fleet reports, prepare for client meetings, support new client onboarding, maintain client records, resolve outstanding actions
Seniority
Individual Contributor, early-career to mid-level