Employee Engagement Program Manager
Core
Own end-to-end employee-facing content (guides, FAQs, policies) to ensure accuracy, consistency, and findability across the organization.
Role type
Employee Engagement Program Manager (Content & Operations)
Builds
Centralized, consistent employee resources and knowledge base
Domain
Technology / AI Cloud Infrastructure
Deliverable
product features
Required skills
Content auditing, writing and editing, style guide creation, content organization, metrics tracking, cross-functional coordination
Preferred skills
Notion, Confluence, Wikis
Responsibilities
Audit employee-facing pages, websites, FAQs, guides, and policies; Write and edit onboarding guides, templates, FAQs, and how-tos; Set consistent tone, voice, and format across content; Organize content so employees can find answers; Fix pages and processes when something isn't working; Track usage and feedback to see what's working and what isn't; Coordinate with HR, Talent, on shared content
Seniority
Mid-level, hands-on IC