Account Manager
Core
Building strong client relationships and ensuring projects run smoothly from start to finish for leading brands.
Role type
Account Manager
Builds
Client relationships and project delivery for Quick Service Restaurant and other leading brands
Domain
Technology implementation in Quick Service Restaurant and broader brand experience
Deliverable
client delivery
Required skills
client relationship management, upselling and cross-selling, account planning, project coordination, CRM/ERP proficiency, negotiation, problem-solving
Preferred skills
industry knowledge, adaptability, resilience
Responsibilities
Develop understanding of client objectives and opportunities; Build and maintain relationships with key client stakeholders; Manage client expectations, communications, issues and escalations; Identify and pursue upselling, cross-selling and new business opportunities; Develop account plans to grow and strengthen client relationships; Coordinate with internal teams to deliver solutions; Monitor account performance and identify risks and opportunities
