Grounds & Jetty Hand | Rottnest Express
Core
Provide vessel support and manage day-to-day operations for the Northport and B Shed grounds and jetties at Fremantle, serving as the first point of contact for customers.
Role type
Operations & Customer Service Associate (Marine)
Builds
Ferry transfer services, adventure tours, and extended stay packages to Rottnest Island
Domain
Tourism / Marine Operations
Deliverable
product features
Required skills
Customer service, physical labor, queue management, bike fleet coordination, safety protocol adherence, troubleshooting, Microsoft Office (Excel desirable)
Preferred skills
None stated
Technologies
Microsoft Office, Excel
Responsibilities
Assist with loading and unloading bicycles and luggage; manage guest queues and vessel berthing/departure procedures; coordinate bike fleet availability; support on-water teams to meet operational schedules; adhere to safety and marine procedures
Seniority
Entry-level, hands-on IC