Commercial Collections Officer
Core
Recover overdue Commercial Financial Contracts and mitigate loss for a non-bank financial services institution.
Role type
Senior IC commercial collections officer
Builds
Collections outcomes and legal recovery actions for business asset finance and credit card portfolios
Domain
Financial services / Commercial lending / Asset finance
Deliverable
client delivery
Required skills
litigation experience, dispute resolution, negotiation, skip tracing, portfolio arrears management, reconciliation, regulatory compliance
Preferred skills
commercial asset financing industry knowledge, stakeholder relationship building, autonomous work
Technologies
MS Excel, Word, Outlook
Responsibilities
Manage vendor account relationships and oversee portfolio arrears; Collect delinquent accounts ensuring compliance; Investigate and resolve account issues through reconciliation and dispute resolution; Case manage complex delinquency situations; Initiate legal recovery actions including default listings and asset repossession; Conduct skip tracing and negotiate resolutions.
Seniority
Mid-level, experienced IC