Service Lead
Core
Lead a specialist homelessness service supporting young women experiencing or at risk of homelessness in Townsville.
Role type
Senior Service Lead (Homelessness & Youth Services)
Builds
Supported accommodation services and safety outcomes for vulnerable young women
Domain
Social Services / Homelessness / Youth Support
Deliverable
client delivery
Required skills
Team leadership and mentorship, operational coordination, stakeholder engagement, budget management, program leadership, knowledge of legislation and risk management
Preferred skills
Tertiary qualifications in Social Work, Psychology, Human Services, or related disciplines
Technologies
None stated
Responsibilities
Lead, mentor, and support employees through supervision; coordinate daily operations of the Supported Accommodation Youth service; ensure service delivery aligns with best practice and quality standards; promote a culture of safety and continuous improvement; manage service operations within budget parameters; support positive outcomes for young women through program leadership.
Seniority
Senior, hands-on IC with leadership responsibilities