Case Manager - 12 Month FTC
On-siteCitizens or permanent residents only
Core
Single point of contact for Australian Defence Force (ADF) Members & their families during relocation across Australia, ensuring superior relocation experience.
Role type
Relocation Case Manager
Builds
End-to-end relocation services for ADF members and families
Domain
Government & Defence logistics
Deliverable
client delivery
Required skills
Case management, policy interpretation, legislation interpretation, communication, attention to detail, time management, Microsoft applications
Responsibilities
Deliver high-quality end-to-end relocation experience, manage expectations regarding service scope and relocation life cycle, administer Defence relocation policy & entitlements, respond to routine telephone and email enquiries
Seniority
Individual Contributor
