Senior Associate
Core
Support global mobility operations, immigration processes, client coordination, and shared services activities.
Role type
Senior Associate, global mobility operations specialist
Builds
Accurate, timely, and compliant mobility support for clients and employees
Domain
Global mobility, immigration, HR operations
Deliverable
Dashboards & analysis
Required skills
Case coordination, document collection and tracking, client and vendor liaison, data entry and reporting, deadline management, process administration, process gap identification
Preferred skills
Experience in global mobility, immigration, HR shared services, client coordination, or operations
Technologies
Excel, trackers, case management tools, shared service platforms
Responsibilities
Support global mobility and immigration case coordination; Collect, review, and track required documents for immigration and relocation; Coordinate with clients, employees, internal teams, and external service providers; Maintain accurate case records, trackers, and status updates; Support shared services activities such as data entry, reporting, document management, and process administration; Monitor deadlines, follow up on pending items, and escalate issues; Assist with preparing client updates, dashboards, and operational reports; Ensure work is completed in line with service standards, compliance requirements, and data privacy guidelines; Identify process gaps and support continuous improvement initiatives
Seniority
Senior, hands-on IC