BDC Consultant – Used Car
Core
Generate and convert sales opportunities for used electric vehicles by responding to leads, qualifying customers, and booking appointments.
Role type
BDC Consultant (Used Car Sales)
Builds
Used car sales volume for BYD's Australian market entry
Domain
Automotive (Electric Vehicles / Used Cars)
Required skills
Lead qualification, CRM management, appointment setting, multi-channel communication (phone/email/SMS), sales support
Preferred skills
Automotive BDC experience, used car sales background, resilience under pressure, flexibility for weekends/extended hours
Responsibilities
Respond to online, phone, and website enquiries; Qualify customers based on vehicle interest, budget, trade-in, and finance; Book qualified customers with Sales Team; Manage cancellations and no-shows; Support stock campaigns and aged-stock clearance; Provide feedback on lead quality and campaign effectiveness