Service Delivery Lead Coordinator
Core
Provide policy support, governance oversight, and strategic workforce planning advice to CFA senior leaders and the Chief Officer.
Role type
Senior policy and strategy advisor (service delivery)
Builds
Strategic workforce plans, high-quality reports, briefings, and formal documentation for the CFA.
Domain
Public sector emergency services / Strategic workforce planning
Deliverable
dashboards & analysis
Required skills
Strategic workforce planning, policy support, governance oversight, stakeholder management, complex problem solving, analytical skills, report writing, system/process improvement
Preferred skills
Tertiary qualifications in business administration or project management
Responsibilities
Lead research and analysis on workforce and operational matters; prepare reports and briefings for senior forums; coordinate workforce planning activities; provide secretariat support to senior leaders; support quality assurance activities and strategic projects.
Seniority
Senior, strategic advisor