CareerPlan

Service Delivery Lead Coordinator

Melbourne, VictoriaFull-time$138k2026-10-15 → 2026-10-22
Hybrid

Core

Provide policy support, governance oversight, and strategic workforce planning advice to CFA senior leaders and the Chief Officer.

Role type

Senior policy and strategy advisor (service delivery)

Builds

Strategic workforce plans, high-quality reports, briefings, and formal documentation for the CFA.

Domain

Public sector emergency services / Strategic workforce planning

Deliverable

dashboards & analysis

Required skills

Strategic workforce planning, policy support, governance oversight, stakeholder management, complex problem solving, analytical skills, report writing, system/process improvement

Preferred skills

Tertiary qualifications in business administration or project management

Responsibilities

Lead research and analysis on workforce and operational matters; prepare reports and briefings for senior forums; coordinate workforce planning activities; provide secretariat support to senior leaders; support quality assurance activities and strategic projects.

Seniority

Senior, strategic advisor