CRM Officer
Core
Deliver CRM solutions and digital marketing campaigns to enhance customer relationships, grow database leads, and improve the user journey for retail and commercial customers.
Role type
CRM Officer (Digital Marketing)
Builds
Customer engagement campaigns, database growth initiatives, and Power BI reporting dashboards
Domain
Motorcycle and marine industry / Digital Marketing
Deliverable
product features
Required skills
CRM strategy, E-Commerce channel management, customer journey mapping, digital campaign creation, customer data analysis, Power BI reporting, systems issue resolution
Preferred skills
Experience enhancing E-Commerce channels, ability to map customer journeys
Technologies
Power BI
Responsibilities
Scope business requirements and campaign needs, develop user journey understanding, create digital marketing campaigns, analyze customer data to identify trends, compile and distribute reports, review and resolve systems issues
Seniority
Individual Contributor