Support Services Team Leader
Core
Lead and supervise Administrative Services staff to ensure efficient daily operations and frontline customer service within a healthcare setting.
Role type
Senior IC team leader (non-admitted administration)
Builds
Administrative workflows and operational protocols for hospital support services
Domain
Healthcare administration
Required skills
team supervision, operational coordination, procedure development, training delivery, problem-solving, stakeholder collaboration
Responsibilities
Oversee day-to-day coordination and supervision of Administrative Services staff; Collaborate with leadership to allocate duties and provide direction; Develop and update procedure manuals to enhance operational practices; Undertake training in Emergency Departments to understand team responsibilities and workflows; Foster a positive working environment that encourages teamwork and professional growth