Front Office Staff
Core
Manage front desk operations, supervise support staff, and handle customer service and complaints in a healthcare setting.
Role type
Front Office Manager / Supervisor
Builds
Front office operations and patient support services
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Front office management software, Electronic Health Records (EHR) systems, Microsoft Office Suite (Excel, Word), customer service, staff supervision, emergency troubleshooting
Preferred skills
Healthcare Administration or Business Administration background
Responsibilities
Ensure front desk tidiness and supply availability, train and support receptionists and call center agents, handle customer complaints and requests, troubleshoot emergencies
Seniority
Entry-level to Mid-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.