Student Support Officer
Core
Provide administrative and customer service support to students, managing enrolments, records, and campus operations.
Role type
Student support officer (administrative)
Builds
Vocational training programs and student services
Domain
Vocational education and training
Deliverable
dashboards & analysis
Required skills
Customer service, data entry, office administration, phone call handling, event preparation, stakeholder liaison, time management, problem-solving
Preferred skills
Experience in student administration, strong communication, organization
Responsibilities
Respond to student queries and process enrolments, maintain accurate student records, manage room setup and maintenance, answer and screen phone calls, liaise with employers and facilitators, assist in preparing organizational events, ensure daily operational maintenance
Seniority
Entry-level to Junior