Associate Systems Administrator (R5698)
Core
Provide day-to-day enterprise end-user IT support, systems administration, and infrastructure maintenance with a focus on executive users and high-visibility events.
Role type
Associate Systems Administrator (Desktop Support)
Builds
Secure, reliable, and efficient IT environment for employees across multiple locations
Domain
Enterprise IT / Desktop Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows and macOS support, Active Directory and Azure AD administration, endpoint management (Intune/JAMF), networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware/software troubleshooting, asset lifecycle management, ITSM tool usage
Preferred skills
Linux exposure, PowerShell or Bash scripting, virtualization knowledge, Microsoft 365 administration, cloud technologies, ticketing systems (Jira/ServiceNow), IT asset management (Snipe-IT), relevant certifications (CompTIA A+, Network+, Security+)
Technologies
Windows, macOS, Linux, Active Directory, Azure AD, Microsoft Intune, JAMF, Microsoft 365, Jira Service Management, ServiceNow, Snipe-IT, PowerShell, Bash
Responsibilities
Deliver technical support for endpoint and user systems across Windows, macOS, and Linux; install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripherals; support conference room and collaboration technology for executive meetings; administer user accounts, permissions, and access controls; perform local IT asset lifecycle activities including provisioning, deployment, inventory, and decommissioning; respond to and resolve service requests and technical incidents; create and maintain technical documentation and standard operating procedures; collaborate with infrastructure, network, and security teams.
Seniority
Junior, hands-on IC