IP Claims Consultant, Aware
Core
Manage life insurance claims (IP and TPD) from start to finish for the Aware fund, ensuring seamless customer and client experiences.
Role type
Claims Consultant (Life Insurance)
Builds
Claims payment outcomes and customer service experiences for group life insurance policies.
Domain
Insurance / Life Insurance / Claims Management
Deliverable
client delivery
Required skills
Life insurance claims management, TPD claims assessment, IP claims assessment, analytical skills, problem-solving, time management, communication, empathy, understanding of injuries and illnesses
Preferred skills
Workers Compensation claims management, Allied Health background, experience with external treating doctors and rehabilitation consultants
Responsibilities
Manage a portfolio of TPD and IP claims end-to-end, assess and calculate claims payments, engage external medical and legal specialists, provide customer service per policy procedures, participate in case conferences
Seniority
Individual Contributor