Claims Assessors - Group, Retail and LTIP
Core
Managing a portfolio of claims holistically to achieve sustainable, timely outcomes, investigating and resolving disputes, and preparing customer communications including complex information and adverse decision advice.
Role type
Claims Assessor (Life Insurance, Workers Compensation, Health Insurance)
Builds
Claims resolutions and customer communications for Life Insurance, Workers Compensation, and Health Insurance portfolios
Domain
Insurance (Life, Health, Workers Compensation)
Deliverable
client delivery
Required skills
claims assessing experience, dispute resolution, stakeholder management, SLA management
Preferred skills
Allied Health experience, Superannuation Admin experience
Responsibilities
Managing a portfolio of claims holistically, Investigating and resolving disputes, Managing priorities to achieve SLAs, Preparing customer communication including complex information and adverse decision advice