IT Support Specialist
Core
Provide day-to-day IT support, manage onboarding, and ensure smooth operation of computer systems, networks, and devices for global teams.
Role type
IT Support Specialist
Builds
IT systems, networks, and devices for global teams
Domain
IT Operations / Hardware
Required skills
Windows/Linux desktop OS, PC hardware assembly/disassembly, networking (TCP/IP/DNS), scripting, Active Directory, Group Policy
Preferred skills
CompTIA A+ or ITIL certification, cloud technologies (Azure/AWS/O365), virtualization, AI prompt engineering, IaC tools (Ansible/Terraform)
Technologies
Windows, Linux, TCP/IP, DNS, Active Directory, Group Policy, Azure, AWS, O365, Ansible, Terraform
Responsibilities
Provide quality IT support and service, track and update support tickets, onboard new hires, participate in continuous improvement processes
Seniority
Mid-level, hands-on IC
