Sportstech Technical Support Analyst
Core
Provide technical support for sports data and analytics products used by leagues and teams, resolving user issues and maintaining system stability.
Role type
Technical Support Analyst
Builds
Sports data and analytics platforms for leagues and teams
Domain
Sports technology and data analytics
Deliverable
client delivery
Required skills
SQL, JSON, ticketing systems, API troubleshooting, problem-solving
Responsibilities
Investigate and solve user-reported problems, identify and escalate bugs, create customer-friendly updates, maintain a Knowledge Base
Seniority
Individual Contributor
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