Software Engineer II - ServiceNow
Core
Develop and sustain applications, automations, and workflows on the ServiceNow platform to support critical business processes.
Role type
Junior ServiceNow developer (IC)
Builds
ServiceNow instances, integrations with external systems (HR, Identity, Finance), and custom applications
Domain
Financial Technology (FinTech) / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development, Business Rules, Script Includes, Client Scripts, GlideRecord, GlideAjax, Flow Designer, IntegrationHub, REST/SOAP APIs, ITSM modules (Incident, Request, Change, Problem), security (ACLs, roles), Update Sets, troubleshooting
Preferred skills
ServiceNow certifications (CSA, CAD), Custom Applications, Service Portal/Employee Center, Next Experience/UI Builder, CMDB/Discovery, MID Server, SSO/SAML, CI/CD, automated testing (ATF), other languages (Python, Go), event-driven architectures, AI agents (Now Assist), ITIL practices
Technologies
ServiceNow, JavaScript, HTML, CSS, Python, Go
Responsibilities
Develop and maintain ServiceNow applications and integrations; Evaluate requirements and design technical solutions; Analyze incidents and root causes; Administer and sustain the platform; Document configurations and technical decisions; Collaborate on technical discussions and code reviews
Seniority
Junior, hands-on IC
