Sr Technical Program Manager - Adoption and Enablement
Core
Drive internal enablement and customer adoption for the Axon Fusus platform through training delivery, curriculum development, and post-deployment sustainment support.
Role type
Senior Technical Program Manager (Adoption & Enablement)
Builds
Scalable training programs, role-specific curricula, and enablement experiences for law enforcement and internal teams.
Domain
Public safety / Law enforcement technology / Video management systems
Required skills
Instructor-led training delivery, curriculum design, cross-functional partnership, facilitation, program ownership, quality assurance, operational readiness assessment
Preferred skills
Law enforcement or public safety background, public-sector customer support experience, video management systems knowledge, technical deployment support, IP networking fundamentals, RTSP/video streaming concepts, DVR/NVR infrastructure
Technologies
Axon Fusus, Video management systems, RTSP, DVR/NVR, IP networking
Responsibilities
Own and execute adoption programs for Fusus; Design and maintain role-specific curricula; Deliver instructor-led training to internal and external audiences; Serve as post-deployment enablement resource and escalation point; Partner with Product and Engineering to improve training quality; Track adoption outcomes and implement continuous improvements
Seniority
Senior, hands-on IC
