Operations Manager | Boston

Boston💼 Full-time💰 $90,000–$90,000🗓 2026-09-14 → 2026-09-26

Core

Scaling a district of General Managers and driving operational excellence, financial performance, and customer experience across multiple café locations.

Role type

Senior Operations Manager (Hospitality/Retail)

Builds

A high-performing team of General Managers and a consistent brand experience across stores

Domain

Food & Beverage / Hospitality

Deliverable

Required skills

Hiring and coaching leaders, labor planning and scheduling, financial acumen, operational standards enforcement, community relationship building, change management

Preferred skills

Experience in fast-growing consumer businesses, hands-on leadership style, passion for hospitality

Responsibilities

Build and coach a team of General Managers, lead labor planning and scheduling, maintain operational excellence and food safety, own district financial performance, partner with HQ on new initiatives, lead through change

Seniority

Senior, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.