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Shift Lead | Newcastle

UK💼 Full-time🗓 2026-09-11 → 2026-09-26

Core

Lead a shift team in a high-volume cafe to deliver quality coffee products and excellent customer service while driving store sales and operational performance.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee products and customer experiences for local community

Domain

Food & Beverage / Cafe Operations

Deliverable

product features

Required skills

Coffee preparation expertise, Equipment operation, Team leadership, Customer service, Multi-tasking, Decision-making, Shift management, Sales initiatives, Training delivery

Responsibilities

Craft coffee products and serve customers, Train new employees on recipes and processes, Open and close the location safely, Handle minor customer issues, Lead initiatives to increase foot traffic and sales

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