Shift Lead | Manhattan

New York💼 Full-time💰 $21–$21🗓 2026-09-25 → 2026-09-26

Core

Lead a team in a fast-paced cafe environment to deliver high-quality coffee and matcha products while ensuring smooth operations and excellent customer hospitality.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee and matcha beverages, customer experiences, store operations

Domain

Food & Beverage / Cafe Operations

Deliverable

product features | client delivery

Required skills

Coffee and/or matcha expertise, team leadership, multi-tasking, conflict resolution, operational process adherence, sales growth initiatives

Preferred skills

Weekend and holiday availability, ability to lift 25+ lbs, long-term standing

Technologies

POS systems, recipe management tools

Responsibilities

Craft coffee and matcha products, train new employees on recipes and processes, open and close the store safely, resolve customer issues, lead initiatives to increase foot traffic and sales

Seniority

Mid-level, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.