Shift Leader - 4631
Core
Provides leadership support to the Manager on Duty, oversees front-of-house customer service and back-of-house food preparation operations to maintain high standards of service, food quality, and sanitation.
Role type
Shift Leader (Restaurant Operations)
Builds
Pizza and menu items for customers in-store and for delivery
Domain
Food Service / Quick Service Restaurant
Deliverable
product features
Required skills
Customer service, cash management, food preparation, inventory control, POS system operation, waste tracking, scheduling coordination, complaint resolution, multi-tasking, basic math
Preferred skills
Initiative, cross-training, up-selling, team leadership
Technologies
Point of Sale (POS) systems
Responsibilities
Greets customers and takes orders, oversees cash management and register counts, prepares pizzas and menu items, adheres to food safety and sanitation standards, assists with inventory control and stock ordering, resolves customer complaints, coordinates shift scheduling and assignments.
Seniority
Individual Contributor, supervisory support