Manager, Customer Deployments
Core
Lead a team to deliver successful implementations of Axon Enterprise's software and hardware solutions for law enforcement and public safety agencies.
Role type
Manager, Customer Deployments (Service Delivery)
Builds
Axon Evidence, body-worn cameras, in-car video systems, and associated cloud software
Domain
Public Safety / Law Enforcement / Video Analytics / SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Team leadership and mentorship, resource management, complex enterprise deployment, change management, stakeholder collaboration, software/hardware testing, project management, networking concepts, mobile applications troubleshooting
Preferred skills
Digital Video, Mobile Communications, SaaS operating experience, law enforcement experience
Technologies
Axon Evidence, body-worn cameras, in-car video systems, cloud software
Responsibilities
Guide and develop the Service Delivery Team, manage team resources and workloads, lead complex enterprise-grade product deployments, collaborate with business and IT leaders on project scope and timelines, document customer feedback for product improvement, contribute to strategic planning for service offerings
Seniority
Manager, hands-on leadership