Business Analyst (TTB)
Core
Business Analyst supporting the TTB (Alcohol and Tobacco Tax and Trade Bureau) program, focusing on Operations & Maintenance, production support, and incremental enhancements for a federal digital platform.
Role type
Senior Business Analyst (O&M & Production Support)
Builds
TTB digital platform modules for federal tax and trade regulation
Domain
Public Sector / Federal Government / Financial Regulation
Required skills
Requirements elicitation and documentation, Agile delivery, User story creation, Stakeholder management, Production issue analysis, Process improvement
Preferred skills
O&M contract experience, Incident management, SDLC best practices, UAT support
Technologies
Jira, Confluence, Azure DevOps
Responsibilities
Elicit and validate business requirements from stakeholders; Develop user stories, acceptance criteria, and workflow diagrams; Analyze production issues and defects to recommend improvements; Participate in Agile ceremonies and backlog refinement; Support UAT and release validation; Maintain operational documentation and SOPs.
Seniority
Mid-Senior, hands-on IC
