CareerPlan

Research Operations Lead

New York, New YorkFull-time$75k–$100k2026-11-05 → 2026-11-15
Hybrid

Core

Manage and grow a team of researchers to build impactful audiences for Fortune 500 companies, nonprofits, and advocacy organizations using a tech platform that maps social relationships.

Role type

Senior IC research operations manager

Builds

Research team processes and client audience delivery

Domain

B2B technology / audience intelligence

Deliverable

production ML models

Required skills

Team management, project management, process improvement, performance management, coaching, Excel proficiency

Preferred skills

Experience in fast-paced entrepreneurial environments, self-starter attitude

Responsibilities

Onboard and manage researchers, ensure team alignment with platform evolution, manage end-to-end project delivery, lead internal process improvement initiatives

Seniority

Senior, hands-on IC