Director, Value Stream Fulfillment
Core
Lead global Fulfillment and Warehousing operations strategy, standardizing processes and scaling capabilities across HelloFresh's supply chain.
Role type
Senior IC Director of Operations (Fulfillment & Warehousing)
Builds
Global operational capability roadmap, process standards, and high-stakes Lighthouse Projects for fulfillment and warehousing.
Domain
Food technology, global supply chain, fulfillment, and warehousing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, multi-functional team management, operational strategy, budgeting, stakeholder governance, continuous improvement, process maturity, cross-functional partnership
Preferred skills
Industrial Engineering hardware integration, talent development, ambiguity navigation, data-driven decision making, global travel
Technologies
OMS/WCS, WMS, ASRMS, Order Enrichment systems
Responsibilities
Define and execute strategic direction for Fulfillment and Warehousing process verticals; Lead and mentor an indirect team of Associate Directors and Senior Managers; Set governance framework and operating model for global process and technology standards; Partner at executive level with Product, Engineering, Finance, and regional Operations; Own department budget, headcount planning, and resource allocation; Serve as final decision authority on process deviations and cross-market trade-offs; Drive continuous improvement and value stream analysis; Lead design and deployment of complex Lighthouse Projects; Function as internal consultancy for regional operations and technology partners
Seniority
Director, strategic leadership & mentorship