Risk Operations Analyst - SSO
Core
Investigate and assess complex, gray-area user business cases requiring deep risk judgment and tailored solutions to protect Stripe's business and brand.
Role type
Senior IC risk operations analyst (fintech)
Builds
Custom risk analysis solutions, scalable process improvements, and decision frameworks for Stripe's user base.
Domain
Fintech / Payments / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
risk management, compliance, fraud detection, financial operations, critical thinking, problem-solving, cross-functional collaboration, user engagement, written communication, verbal communication, process improvement
Preferred skills
regulatory compliance, risk assessment, data analysis, AI tools, payment processing systems, operational framework design
Technologies
AI tools, payment processing systems
Responsibilities
Investigate complex, high-risk, and gray-area user business cases; Navigate ambiguity to develop custom, evidence-based solutions; Identify and escalate systemic trends across cases; Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product; Engage directly with users in sensitive conversations; Communicate complex risk findings to internal partners and leadership; Contribute to the design and continuous improvement of SSO processes and tooling; Build and maintain documentation, procedures, and playbooks; Identify gaps in current systems and recommend enhancements.
Seniority
Mid-Senior, hands-on IC