Risk Operations Specialist, Onboarding
Core
Develop and execute risk underwriting policies for onboarding new business to Ramp's corporate credit card and bill pay products, while managing customer support requests and monitoring underwriting outcomes.
Role type
Risk Operations Specialist (Underwriting & Fraud)
Builds
Risk underwriting policies, monitoring dashboards, and risk tooling
Domain
Fintech / Payments / Corporate Credit Cards
Required skills
Underwriting, Credit Risk Management, Fraud Risk Management, Data Analysis, Customer Support (Email), Investigative Thinking, AI/Automation Integration
Preferred skills
High-growth startup experience, Complex financial product building, SQL, Python, Customer Support (Phone)
Technologies
AI, Automation, SQL, Python
Responsibilities
Develop and execute risk underwriting policy for onboarding; Build and maintain monitoring dashboards for underwriting outcomes; Partner with product and engineering to build risk tooling; Research emerging underwriting and fraud trends; Manage customer support requests via phone and email; Identify emerging risks and use AI/automation to improve decision quality.
Seniority
Mid-level, hands-on IC
