Enterprise Customer Engineer, Thailand
Core
Architectural technologist and trusted advisor driving technical go-to-market strategy, building bespoke architectures, and managing the full customer lifecycle from discovery to expansion for enterprise clients.
Role type
Senior Enterprise Customer Engineer (Quota-carrying)
Builds
Bespoke security, networking, and developer platform architectures for Fortune 500 and SMB customers
Domain
Internet Security, Networking, Cloud Infrastructure, Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Web security, DNS, DDoS mitigation, cloud infrastructure, enterprise architecture, SaaS metrics, technical discovery, PoC delivery, C-level stakeholder management, Python/JavaScript, prompt engineering, LLM orchestration, RAG architectures
Preferred skills
AWS/Azure/GCP/Palo Alto/ISC2/ISACA certifications, Cloudflare Workers AI/AI Gateway experience, AI agent orchestration
Technologies
Cloudflare Workers AI, AI Gateway, Python, JavaScript, AWS, Azure, GCP, Palo Alto, ISC2, ISACA
Responsibilities
Lead technical discovery and deliver PoCs across Security, Networking, and Developer Platforms; Act as trusted technical advisor throughout the customer lifecycle; Own long-term technical relationship and align customer goals with product roadmap; Carry variable quota for new business acquisition and account expansion; Leverage AI agents to automate routine tasks like RFP responses and telemetry monitoring
Seniority
Senior, hands-on IC with commercial accountability
