Senior Customer Engineer, Web3
Core
Architectural technologist acting as a trusted advisor to drive technical go-to-market strategy, building bespoke architectures, and ensuring deep platform adoption for enterprise customers.
Role type
Senior Customer Engineer (Quota-carrying technologist)
Builds
Bespoke architectures and Proof of Concepts (PoCs) for Cloudflare's Security, Networking, and Developer Platforms
Domain
Internet infrastructure, Web Security, Cloud Networking, Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise architecture design, Web security, DNS and DDoS mitigation, Cloud infrastructure, SaaS metrics, C-suite communication, Technical discovery, Account expansion strategy
Preferred skills
Cloudflare Workers AI and AI Gateway, Prompt engineering, LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Python, JavaScript
Responsibilities
Lead technical discovery and deliver PoCs; Act as a trusted technical advisor throughout the customer lifecycle; Own long-term technical alignment with customer business goals; Drive commercial accountability for new business and account growth; Automate routine tasks using AI agents and internal platforms
