Head of DMC Department

## About the role A leading Cyprus MICE agency is looking for a Head of DMC Department. This is a full-time, on-site role focused on promoting the DMC (Destination Management Company) department, managing group business quotations, overseeing office operations, and providing group assistance and training. ## Duties & Responsibilities - Build and manage relationships with new and existing clients, especially within the French-speaking market. - Prepare, send, and approve project leader quotations for clients. - Maintain and update client databases, incentive programs, and website branding. - Develop and propose creative ideas for incentive programs. - Represent the department at international exhibitions to promote services. - Negotiate with suppliers and hotels to ensure optimal deals and quality. - Coordinate confirmed operations with both clients and suppliers. - Handle invoicing and financial management related to projects. - Oversee the day-to-day tasks of the project leader and the overall department. ## Requirements - Strong project management and leadership skills. - Strong negotiation, communication, and managerial skills. - Fluency in French and English; knowledge of additional languages is a plus. - Cypriot or EU nationality is required. - Solid understanding of the MICE (Meetings, Incentives, Conferences, Exhibitions) industry. - Experience in working with international clients. - Proficiency in computer skills, with at least ECDL certification. - Previous experience in tourism and a managerial position is preferred. ## Benefits - Remuneration package: EUR 22,000 – 26,000 (depending on experience / qualifications) - Performance-based bonus - Training ## About the company A leading Cyprus MICE agency.