Associate Systems Administrator
Core
Entry-level IT Systems Administrator supporting EU/UK employees, bridging Service Desk and Global Systems functions for applications, security, and infrastructure.
Role type
Associate Systems Administrator (Entry-level IC)
Builds
Corporate enterprise software platforms, identity platforms, collaboration tools, MDM solutions, and network infrastructure for European locations.
Domain
IT Operations / Systems Administration / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Identity and Access Management (IAM) platforms, enterprise ticketing systems, enterprise collaboration tools, Mobile Device Management (MDM), enterprise networking principles, technical documentation
Preferred skills
Audiovisual (AV) setup and troubleshooting, enterprise cloud-based telephony systems, Systems Administration (2+ years), IT support or service desk operations
Technologies
Okta, OneLogin, ServiceNow, Atlassian/Jira, Google Workspace, Microsoft O365, Slack, Microsoft Intune, Jamf, Dialpad
Responsibilities
Monitor, manage, and troubleshoot core corporate enterprise software platforms; Configure, deploy, and maintain identity platforms and collaboration tools; Support administration of MDM solutions and end-user devices; Provide first-level support for network escalations (Wi-Fi, VPN, firewall); Manage user lifecycles within identity platforms; Participate in regional on-call rotation for incident response; Perform physical tasks including moving office equipment and setting up AV for events
Seniority
Entry-level, hands-on IC