Data Support Engineer
Core
L2 Support Engineer providing application support for enterprise data platforms, analytics, and Master Data Management systems.
Role type
L2 Support Engineer
Builds
Enterprise data backbone, Analytics Platform, and Master Data Management platforms
Domain
Data Infrastructure / Enterprise Data Platforms
Deliverable
infrastructure
Required skills
SQL, Python, Snowflake, Boomi, SnapLogic, AWS, observability tools, incident management, root cause analysis
Preferred skills
Reltio, Tableau, CI/CD, Docker, Kubernetes, SaaS platforms
Technologies
Snowflake, Boomi, SnapLogic, Reltio, Tableau, AWS, Datadog, PagerDuty, ServiceNow, Jira
Responsibilities
Take full ownership of escalated incidents from L1 leading technical investigation and driving resolution; Diagnose and troubleshoot issues across data pipelines and integrations; Conduct root cause analysis for significant incidents; Monitor platform health using observability tools; Support change, release, and major incident management; Assess data quality and platform issues.
Seniority
Mid-level, hands-on IC
