Technical Account Manager, AI User Segment
Core
Strategic technical account management for Stripe's high-growth AI user segment, focusing on deep stakeholder relationships, operational solutions, and global expansion support.
Role type
Senior Technical Account Manager (AI Segment)
Builds
Strategic consultations, operational solutions, and long-term user loyalty for complex AI companies
Domain
Financial infrastructure / AI industry / Payments
Deliverable
client delivery
Required skills
Enterprise client relationship management, AI industry expertise (monetization, fraud, payments), API concepts explanation, SQL proficiency, technical troubleshooting, complex integration leadership, business-level communication
Preferred skills
Operations process optimization, small-to-medium project management, familiarity with Postman/xCode/Python/Webhooks/ETL, payments industry experience
Technologies
SQL, Postman, xCode, Python, Webhooks, ETL
Responsibilities
Develop deep relationships with key stakeholders via in-person meetings and technical planning; Provide operational solutions for fraud, disputes, product adoption, and global expansion; Lead user-facing meetings in person and via video; Create user-facing content for long-term solutions; Drive publication of user case studies; Engage in frequent on-site visits to surface technical challenges and deliver strategic guidance
Seniority
Senior, hands-on IC