Unified Communications Integration Engineer, Public Safety
Core
Integrate and deploy a cloud-based emergency real-time communication platform for public safety agencies, ensuring high availability and interoperability.
Role type
Senior IC Unified Communications Integration Engineer
Builds
Highly available 911 infrastructure and unified communications services for public safety
Domain
Public Safety / Emergency Response / Cloud Telecommunications
Deliverable
production ML models | product features | infrastructure
Required skills
VoIP architecture, SIP/SDP/RTP/WebRTC protocols, open-source UC deployment (Kamailio, FreeSWITCH, Asterisk), Linux/bash scripting, networking (OSI model 1-7), AWS cloud infrastructure
Preferred skills
Docker, Kubernetes, industry certifications (CCIE, CCNP, CCNA Voice)
Technologies
Kamailio, FreeSWITCH, Asterisk, AWS, Docker, Kubernetes, SIP, SDP, RTP, WebRTC
Responsibilities
Configure and troubleshoot the emergency communication platform; install, maintain, and integrate PBX projects and UC solutions; create and maintain technical specs and solution documents; onboard new customers; provide technical support and training to operations teams
Seniority
Senior, hands-on IC