Operations Specialist - Join Our Talent Community
Core
Execute the shipment lifecycle for Ocean & Air freight from booking to final delivery, ensuring data integrity and minimizing delays.
Role type
Operations Specialist (Global Trade)
Builds
Global trade logistics solutions for companies of all sizes
Domain
Logistics / Global Trade
Deliverable
product features
Required skills
Shipment lifecycle execution, Data validation, Cross-functional communication, SOP adherence, Metric analysis, Partner coordination
Preferred skills
Bachelor's/Associate's degree, 1+ year relevant experience, Google/Microsoft Suite proficiency, English fluency
Technologies
Google Suite, Microsoft Suite
Responsibilities
Execute movement of ocean and air freight shipments from booking to delivery, Maintain communications with transportation and warehousing partners, Validate booked shipments and track client shipment status, Follow Standard Operating Procedures to meet KPIs and SLAs, Use metrics to spot opportunities for improvement, Work cross-functionally within the team