Technical Program Manager, Salesforce
Core
Connective tissue across commercial and product ecosystem, ensuring systems, processes, and teams remain tightly aligned at the intersection of Sales, Customer Success, Finance, Product, and Marketing.
Role type
Technical Program Manager (Salesforce)
Builds
Salesforce solutions, integrations, and cross-functional delivery for commercial and product teams
Domain
Healthcare technology / Salesforce ecosystem
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce solutioning, Apex, SOQL, integrations, solution design, architecture, configuration, release management, QA, Jira, operating cadence, process optimization, SOX compliance
Preferred skills
Hands-on development, system scalability, data governance
Technologies
Salesforce, Sales Cloud, Service Cloud, Jira, BI tools, CLM, CPQ, billing tools, marketing automation platforms
Responsibilities
Act as primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing; Identify cross-team dependencies and remove blockers; Translate business needs into technical requirements and Salesforce solutions; Lead end-to-end delivery of Salesforce initiatives including Sales Cloud and Service Cloud; Contribute hands-on to solution design, configuration, and light Apex/SOQL development; Drive release management, QA, and deployment processes; Establish and maintain operating cadence including sprint planning and backlog grooming; Own Jira and system workflows; Build and maintain real-time dashboards and reporting; Ensure SOX compliance and documentation integrity.
Seniority
Senior, hands-on IC
