DDP [CVD] Technical Support Engineer - (E3)
Core
Provide technical support remotely and on-site for complex equipment malfunctions, wafer issues, and performance enhancements for Applied Materials' DDP [CVD] semiconductor equipment.
Role type
Senior Technical Support Engineer (Semiconductor Equipment)
Builds
Equipment uptime and performance for semiconductor chip and display manufacturers
Domain
Semiconductor manufacturing / Materials science
Required skills
DDP [CVD] product expertise, root cause analysis, systematic troubleshooting, technical documentation, coaching field engineers, NPI support
Preferred skills
Advanced troubleshooting tool development, fleet performance improvement
Technologies
SAP, VSPI, ARK, Microsoft Apps
Responsibilities
Resolve technical escalations remotely and onsite, attend customer field issue meetings, recommend best practices for products and processes, publish technical lessons learned and troubleshooting guides, provide on-site coaching to field engineers, support New Product Introduction (NPI) development
Seniority
Senior, hands-on IC