Technical Support Engineer 3
Core
Provide expert-level hardware support for semiconductor metrology and inspection tools via remote or on-site field service, including installation, troubleshooting, and field service input to new product development.
Role type
Senior IC technical support engineer (semiconductor equipment)
Builds
Field service plans, documentation, and support for 3D metrology, defect inspection, and lithography tools
Domain
Semiconductor manufacturing equipment and process control
Required skills
hardware troubleshooting, cleanroom operations, documentation development, field service training, design review input, international travel, electronics background
Preferred skills
none stated
Technologies
semiconductor metrology tools, defect inspection systems, lithography equipment, Microsoft Office
Responsibilities
Provide expert level hardware support of installation base through escalation process, Develop and effectively communicate with internal and external customers on plans of action and results, Drive improvement in the support structure of existing products with documentation revision and development, Provide on the job training to Field Service Engineers, Provide Field Service input to New Product Development through design reviews and testing, Provide support of documentation development and qualification criteria during New Product Introduction
Seniority
Senior, hands-on IC