IM Service Expert - Relocation to USA
Core
Service Engineer providing product support, installation, and training for Nova metrology solutions at semiconductor manufacturing customer sites in the USA.
Role type
Senior IC service engineer (semiconductor capital equipment)
Builds
Metrology solutions for process control in semiconductor manufacturing
Domain
Semiconductor manufacturing / Capital equipment
Required skills
Electronics/Mechanical engineering background, semiconductor industry experience, SECS/HSMS protocols, mechanical and electrical troubleshooting, 8D failure analysis, independent troubleshooting ability
Preferred skills
Data analysis capabilities, structured problem-solving, familiarity with integration of different equipment platforms
Technologies
SECS/HSMS
Responsibilities
Implement customer support policy for OEM end users, supervise and maintain company systems in the territory, support OEM partners and end users under warranty agreements, guide training for users, lead technical field escalations, assist in new equipment integration and upgrades, provide feedback to headquarters based on customer experience
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/A5-007-AE-074-im-service-expert-relocation-to-usa-at-nova-ltd)