DDP Manager III, Customer Engineer
Core
Manage a district of Customer Engineers, oversee system installations, and drive financial results for semiconductor equipment accounts.
Role type
Senior IC Customer Engineer Manager
Builds
Semiconductor equipment systems and services
Domain
Semiconductor manufacturing equipment
Required skills
Customer relationship management, team leadership and coaching, account planning, financial forecasting, system installation planning, RMA management, performance appraisal
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop and maintain customer relationships at all levels; manage, coach, and direct customer engineers; initiate business reports and interface with Product Divisions; monitor award and mentor programs; execute escalation procedures; support system sales and financial forecasting; manage system installation and RMA procedures
Seniority
Senior, hands-on IC