Manager, Customer Engineer-PDC
Core
Manage a district of Customer Engineers, driving system installation, customer support, and team performance in the semiconductor equipment industry.
Role type
Senior IC Customer Engineering Manager
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor / Materials Science
Required skills
Team management, customer relationship management, system installation planning, RMA management, financial forecasting, performance appraisal, escalation management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage, coach, and direct customer engineers; execute system installation planning and execution; monitor CSD Award and mentor programs; act as prime interface with Product Divisions; manage RMA procedures; provide financial forecasts and cost efficiency plans for the district.
Seniority
Manager, hands-on leadership