AIx Field Service Engineer
Core
Support the field service teams as the interface between the field and Digital Tools Enablement HQ, acting as the main point of contact for customer site digital tools and monitoring signals for trends.
Role type
Field Service Engineer (Digital Tools & Analytics)
Builds
Actionable Insight Accelerator (AIx) platform, digital tool dashboards, and model propagation.
Domain
Semiconductor equipment, materials science, digital twins, data analytics.
Deliverable
dashboards & analysis
Required skills
Statistics literacy, computer systems literacy, data analytics, troubleshooting methodologies, BKM modeling techniques, dashboard configuration, signal monitoring.
Preferred skills
Digital tools usage, adaptability to change, problem-solving in straightforward situations, explaining complex information, mentoring.
Responsibilities
Identify areas for improvement to drive continual improvement for digital tools; Support complex problems looking for new ways to solve problems using numerous sources of information and data analytics; Responsible for model propagation and dashboard configuration; Monitors signals for short and long term trends; Provides mentoring on troubleshooting methodologies.
Seniority
Individual Contributor, Field Support