Senior Director, Process Support Engineer
Core
Lead a team of Process Support Engineers to provide high-level technical support, drive technology adoption, and solve critical customer problems for semiconductor manufacturing equipment.
Role type
Senior Director, Process Support Engineer
Builds
Customer technology adoption, DVS solutions, and new tool qualifications for semiconductor display and chip manufacturing.
Domain
Semiconductor manufacturing equipment and process control
Required skills
Strategic customer engagement, team leadership and mentorship, demand planning and financial forecasting, technical expertise in semiconductor metrology and process control, cross-functional integration knowledge
Preferred skills
Experience with TSMC or leading semiconductor manufacturers, leadership within semiconductor equipment companies
Technologies
Semiconductor metrology, inspection, process control technologies, advanced semiconductor manufacturing integration
Responsibilities
Engage with customer department heads and directors to identify and solve high-value technical problems; Set multi-year account strategy with Account GMs; Drive adoption of new technologies through demos, evaluations, and joint development programs; Manage a team of PSEs for on-site installation, diagnosis, troubleshooting, and repair; Lead technical development and training of the PSE team; Manage demand planning and financial forecasts
Seniority
Senior Director, strategic leadership and team management