Workforce Strategy & Planning Lead
Core
Build and manage forecasting models, planning systems, and operational processes to scale Care Team operations while maintaining quality and provider satisfaction.
Role type
Senior Workforce Strategy & Planning Lead
Builds
Scalable workforce capacity models, planning systems, dashboards, and workflows for a digital health care delivery team
Domain
Digital health / Autoimmune care / Operations
Required skills
Workforce capacity modeling, forecasting, productivity analysis, caseload distribution strategy, operational process design, hiring plan support, performance monitoring, project management, data analysis
Preferred skills
BI tools (Looker, Tableau), telehealth/digital health experience, clinical team collaboration, scaling workforce functions
Technologies
Excel, Google Sheets, Looker, Tableau
Responsibilities
Own workforce capacity modeling and forecasting based on user growth and care delivery expectations; Collaborate with Care leadership to define and monitor productivity and resourcing strategy; Partner with Marketing and Product to anticipate staffing needs; Analyze performance and utilization metrics to surface improvements; Create scalable tools and workflows; Support hiring plans and onboarding ramp timelines
Seniority
Senior, hands-on IC
