Level 2 MSP Engineer
Core
Provide remote and on-site Level 2 technical support to diverse clients across cloud, infrastructure, networking, and end-user technologies.
Role type
Level 2 Managed Service Provider (MSP) Support Engineer
Builds
Client IT environments including Microsoft 365, Azure AD/Entra ID, Microsoft Intune, Windows Server, and network infrastructure
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Microsoft 365 administration, Azure AD/Entra ID management, Microsoft Intune deployment, network configuration and troubleshooting, Windows Server administration, Active Directory, DNS, DHCP, Group Policy, virtualization
Preferred skills
MSP environment experience, fast-paced client-focused work