Salesforce Administrator
Core
Manage high-volume Salesforce administrative tickets and backlog using declarative tools to support Sales and Marketing Operations teams.
Role type
Salesforce Administrator (IC)
Builds
Declarative Salesforce configurations (Flows, validation rules, page layouts, reports/dashboards) and campaign infrastructure.
Domain
SaaS / Customer Data Platform
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Administration, Declarative Configuration (Flow, validation rules, permission sets), High-volume ticket queue management, Stakeholder prioritization, Work scoping and estimation, Salesforce Administrator certification
Preferred skills
Salesforce CPQ configuration, AI-assisted tooling for documentation and solution design, Internal automation/AI tooling development
Technologies
Salesforce, Flow, Validation Rules, Permission Sets, Reports, Dashboards, CPQ
Responsibilities
Scope and resolve Salesforce administrative tickets end-to-end, Build and maintain declarative solutions for GTM workstreams, Provide day-to-day Salesforce support to end users, Monitor and report on backlog health metrics, Escalate custom development or security requests to specialists, Utilize AI-assisted tooling to accelerate requirements gathering and solution design
Seniority
Mid-level, hands-on IC
